IT Customer Support Specialist
Hello World! My name is Alex M. Scott and I am an IT Customer Support Specialist but I am also working hard to become a Cloud Engineer! Service and helping others is my passion. With a background in System Administration and Instruction, I became a dedicated IT Support and Training professional. I am experienced in Virtualization Technologies, Active Directory management, AI Learning softwares, and Hardware and Software troubleshooting. What makes me different is my ability to digest technical subjects but then translate them into understandable concepts for the common end user.