Aspiring Cloud Engineer

IT Customer Support Specialist

Hello World! My name is Alex M. Scott and I am an IT Customer Support Specialist but I am also working hard to become a Cloud Engineer! Service and helping others is my passion. With a background in System Administration and Instruction, I became a dedicated IT Support and Training professional. I am experienced in Virtualization Technologies, Active Directory management, AI Learning softwares, and Hardware and Software troubleshooting. What makes me different is my ability to digest technical subjects but then translate them into understandable concepts for the common end user.

What I’m working on

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Python Crash Course
Python

Working through the first half of the book "Python Crash Course" by Eric Mathes. In this project I am learning how to: 1. Introduction to Python Overview of Python and its applications. Setting up Python and a development environment. Introduction to coding concepts and the importance of programming. 2. Basic...

Projects

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IT Network Switchover
Networking


Company: IT System Admin / Tech Support – TA Manager

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Training Concepts Infrastructure Documentation
Management


Company: IT System Admin / Tech Support – TA Manager

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NetBox Dev Docker Deployment
Development


Company: IT System Admin / Tech Support – TA Manager

Experience

IT System Admin / Tech Support - TA Manager
Training Concepts, IT System Admin / Tech Support - TA Manager
Columbia, SC | October, 2022 - January, 2023

Director of IT / Front Help Desk
Fairfield County Library, Director of IT / Front Help Desk
Winnsboro, SC | April, 2023 - October, 2023

Technician I
Fairfield County School District, Technician I
Winnsboro, SC | November, 2023 - October, 2024

Technical Support Analyst II / Technical Instructor
Training Concepts, Technical Support Analyst II / Technical Instructor
Columbia, SC | April, 2022 - October, 2022

Certifications

Badges & Skills

Education

The Citadel
The Citadel | The Military College of South Carolina August, 2016 - May, 2018